It seems that statement about the withdrawal problem has been discussed in the official telegram so we should wait until January 16, if indeed until that date there is still no withdrawal available then we can discuss this in the Scam Accusations
Please wait patiently because I believe that BCNEX is still one of the great exchanges for investors and trading here is a very good experience for everyone. I believe that the next time the withdrawal will be made again and you should give them more time to fix this as soon as possible.
Hopefully this is just a technical error because I also have a few assets here, so if this exchange cannot withdraw money, it is best to accept losing money at BCNEX.