Joined their IRC channel, don't bother. They won't talk to you.
Another user that experienced the same issues as I did said he had asked earlier about our coins, and was told "Everything was corrupt then we had a DDOS attack"
We both found that to be suspect since every other pool had no problems. It just seems like they took the coins from the insta-mine and have now come up with an excuse.
got scammed by this "minercrew" Pool too. Lame excuse that at the start no blocks were found and the server crashed, but my cgwatcher showed some blocks i had found.....stfu scammers!