Maybe you have a network issue that's why you are struggling for that matter? try also to us a different browser to see if there's an error and also if still not good on your phone maybe best to listen up on the suggestions here and use laptop if you want to gamble so that you can perfectly play with them.

But try to contact the luckybit support maybe there are some bugs left in the site so that they can see or maybe fix if there's really an issue.