I have received my wire. It is unfortunate that I had to go public in order to get them to help me, but I wanted everyone to know that I did receive my money and they did not scam me.
Dear Palombizio,
We highly appreciate that you took the time and updated your post!
Once again, we are sincerely sorry for the delay although it was on the side of the payment provider. Please rest assured that we are constantly making every effort to enhance our platform and provide CEX.IO users with the best services possible.
Thank you for your understanding of the aforementioned situation and we are looking forward to fruitful cooperation with you.
Kindly feel welcome to contact our support team if any concerns appear:
https://support.cex.io/hc/en-us/requests/newAdditionally, do not hesitate to join our Telegram community for any comments, questions or conversations on the topic:
https://t.me/CEX_IO