Can someone please explain why my BTC has been frozen. All I did was deposit 30.56999433 DRK and trade it for 0.06266757 BTC. How is it that my BTC is held?
Why would many suffer for the acts of one?
C-CEX has not responded to my email or Skype chat.
I see it like this...
Due to a bug in code on the c-cex exchange, someone found their account with a ton more bitcoin in it than there should be. That user then made a conscious decision to trade the bitcoin which was not rightfully theirs. Everyone on the other side of those trades were technically receiving stolen property. The non-existent bitcoin (it's just a virtual exchange balance remember, not an actual bitcoin wallet) was converted into darkcoin by trading on the exchange, effectively transferring the non-existent bitcoin into other traders accounts. The dirty darkcoin was then laundered (or tried to be) by trading for bitcoin on poloniex.
It seems both c-cex and the user who was consciously involved in this are making a great effort to retrieve lost funds. Problem is, due to the trading at great loss, a large chunk of this bitcoin that never existed in the first place is now in the hands of everyone with whom they traded. This is why your bitcoin balance at c-cex is frozen.
If authorities were involved, the accounts at poloniex would likely also be frozen during the investigation period. If this were a bank error of similar scale which was deliberately taken advantage of, the person involved could end up with a prison sentence.