Have been trying to withdraw from intersango since start of December. Some smaller amounts (up to 0.09 BTC) went through around December 10th.
Then tried to withdraw the rest (12.4 BTC) several times (#58315 and #58371) just before and around X-mas. Thought perhaps these amounts were too big to deal with in one go so was polite enough to reduce the withdrawal to 2 BTC (#58470) on January 6th. Logged a few support tickets and tried to email to Patricks gmail.
Guess in a way I am lucky because last withdrawal would have gone to mtgox, so I have just cancelled it and now I will have to go all the way to the back of the queue again...like the queue still matters...
I do not believe the message on the intersango homepage. Does it take a month to restart a computer? Should they not have been able to come up with a plan to avoid such a long downtime of their hotwallet system and at least warned us beforehand, if the downtime of the power facilities had been scheduled - as it says on the website?
It is really painful to see a bunch of nitwits and amateurs (I am being polite here) turning a beautiful idea, that even has potential to rescue humanity from our current debt-ridden economic system, into a complete disaster.