wow one month ? many have been reporting withdrawal and email delays but it seems everyone got paid after contacting the admin through telegram
here is the link so you can try https://t.me/MonsterByteTelegram
Tim is the admin there and he should be able to help you with that matter , not sure if you are familiar with telegram but it's full of scammers and someone may send you a message pretending to be him so check the admin status next to his name and send him a PM