Their first ticket reply:
The verification through Youniqx, IDNow and eID is currently the only option we offer. There is no other option. Unfortunately, we do not offer verification by post.
You can see the accepted documents here. The verification services cannot accept other documents.
Unfortunately, there is nothing we can do to complete your verification if our verification services (Youniqx, IDNow and eID) are unable to verify your account.
What should I do in this case ? The only one showing to me is ElectonicID .EU, the one that fail to verify me, so I go to contact them, here is what you get:
A contact form refreshing and most probably not sending any message:
https://www.youtube.com/watch?v=ySLBfArg4xM Got a ticket reply now:
Hello Adrian,
Please login your account and withdraw your funds within the next three days.
Thank you.
Best regards,
Team Bitpanda (Clemens)
https://support.bitpanda.comI just logged in on computer, it still says to verify first, if I try to click sell, transfer, etc.
"Good job" BitPanda.
it worked from mobile device and I got my BTC out. After the 3 days I guess they will lock my account, because I told people what they do