Maybe patience is needed, because we know that the withdrawal of funds has just been repaired, there may be other obstacles so the process is slow, but if you are not so sure you can send support tickets to get certainty of your questions
so everyone has to send a support ticket every time they want to withdraw 
of course this will be tiring and will make everyone feel bored and fed upFor how long are we going to wait? 20 days have passed and you say patience is needed?
https://t.me/Bcnex_Official is gone now, What is going on?
What is their official Telegram channel?
may have to wait 1 more month to see the withdrawal go smoothly https://t.me/Bcnex_Official is gone now, What is going on?
What is their official Telegram channel?
and for their telegram link you can see it here https://t.me/Bcnex_News