On the 16th of November, 2019. I got a password change mail. It came as an uttermost surprise to me as I didn't initiate it. The hacker changed my email address too. I was able to place the account on lock.  I couldn't initiate the account recovery process not until last week with the proof of bitcoin address method.  I wrote to support and I got a warm and swift response.  They were very helpful and kind during the recovery process.

This is me saying a big thank you to the entire account recovery team of Bitcointalk. You guys rock