"Our system caught you created multiple profiles under our service.
If you didn't do anything wrong, we are happy to pay your winnings but that's not the case here."

FOR THE ZILLION'th TIME, I HAVE JUST 1 PROFILE WITH ODSY. What does multiple profiles mean btw? Are you saying more than 1 punter created ODSY profiles with my name and phone number? (since no other details can match as you didn't even ask for my KYC docs)?

We have a lot of customers who also won so much and we pay their winnings whatever amount
as they don't do what you did.

I really doubt that odsy, you have been sketchy all the while you have been into existence. There are reviews all over the web of funds getting stolen from odsy accounts, what the fuck! Are you guys run by a mafia who just cons people of their money for fun?

You got to tell the world, a proof that there are more than one profiles created with the same name/email/phone number! If you can't, just back-off and return my winnings. This is ridiculous that I have to beg for my own money like this for no fault of mine.