Abra always reply this
   
 (Abra)
Jan 23, 3:04 PM PST

Hi Mark,

Thanks for your patience.

However, your Abra wallet is not an account, it is a wallet. This wallet will generate unique addresses for that specific wallet. Although:  13TGoYW91eMJXUqK2zGLUetm5GdV3 is one of your addresses, that is not the address on the transaction hash you shared before.

We have looked into this issue further and see via the blockchain: https://www.blockchain.com/btc/tx/b50133a8ce46c2eb9d65cf82e57be28f803c48666e455527aeae42272877 that you sent funds to this address: 1Na9ZvogrWGWSYAzpWPFS5axKV4z7kQ

The transaction did confirm but this address does not belong to this wallet, which is why you do not see the amount in your wallet.

Additionally, regardless if you sent BTC to a BSV address you would still need to know which wallet you sent it to as you did not send it to this Abra wallet.

If you sent it to another Abra wallet, those funds would be lost as you cannot recover BTC sent to a BSV address.

Best regards,