Re: [ANN] KRAKEN.COM - Exchange Now Open with USD, EUR, BTC, LTC, XRP, NMC, XDG

Have we become too accustomed to the high standard that Kraken provide regarding deposits and withdrawals? How long would Bitstamp/Btc-e SEPA deposit take out of interest?

Where are the high standards of Kraken??? I send money to Kraken from 4th of February and they never credited to my account. When I asked for my remittance they told me that they never receive it. My bank asked officialy Fidor and they answered that my money is in Kraken's account from 4th of February. After this move they admitted that they received the money but until now they haven't credited my account. I only hear excuses and lies. Tommorow I will publish all my conversation (with PM) with Dargo, because I want to prove you that Kraken is a new MtGox...
So be careful because all these problems with deposits and withdrawals are very strange.
If I lie I challenge Dargo to deny all these...

You could publish it, and I'm not telling you shouldn't. But when the shit hits the fan @ Kraken after this Mt. Gox debacle, you won't have to buy BTC anymore. The currency is then simply done, history, game over. All the trust into BTC is already on a thin line right now, especially because the media is picking up all the bad things that happened last couple of days. When another exchange is getting into trouble (and the timing from Kraken is seriously bad right now), I don't see a reason to trust any exchange. A lot of people will be bailing Bitcoin as a whole, and they are probably right too.

Try to give it a couple of more days and if it's not fixed by then, and Kraken doesn't communicate about whats up. You'll know it means trouble Sad

Until now I have send and receive more than 20 PM from Dargo. I send the money on 4th of February (2500 euros). When I ask Kraken why they do not credit my account, Dargo told me that they never receive my money.

Quote from: Dargo on February 11, 2014, 01:31:47 AM

OK, we have the receipt now. I checked our Fidor account again and the deposit definitely hasn't been credited to our account. We'll have Fidor search for it, but you should have your bank run a trace on the payment.

I make an application to Fidor Bank to ask them about my remittance (I paid 40 euros) and they gave me an officialy answer that my money sent to Kraken's account on 13th of February. Suddenly they found my money !!!!

Quote from: Dargo on February 19, 2014, 08:49:34 PM

Hi Giorgos,

I'm sorry you haven't received your deposit yet. Our bank says they sent it to our account on the 13th, which agrees with what your bank is telling you. I can't find it in our account though - at least it's not in unclaimed funds, which is the only place I know to look if it hasn't been credited to your account. I've contacted our bank to make sure it's been credited to our account, and I've also contacted our back end person to find out if he can see the deposit. This should be fixed by now and I don't know why it isn't, but I will get to the bottom of it for you.

Then they told me that they will credit my account as soon as possible.

Quote from: Dargo on February 21, 2014, 02:00:53 AM

Hi Giorgos - OK, we finally found your deposit. It was actually credited to our account on Feb 4th (same date that shows on your deposit receipt). But for some reason it didn't appear in our system. So there was some problem with the integration between our bank account and our site. Your 2500 EUR will be credited to your account as soon as possible. Also, we will gladly refund the 40 EUR you paid for the investigation, because this was entirely our fault (but also not intentional). If you would like the refund in bitcoin, please send me a bitcoin address to send the coins to. Again, I'm very sorry about the delay.

Until now they find new excuses and they do not credit my money to my account.... This is very suspicious....