Bcnex needs to improve their platform early as many investors want to withdraw money here and if not possible they will surely lose patience. I think this is probably the only reason why customers at this exchange are tending to leave here more. I have withdrawn all my assets here a few months ago and will never return because most investors are not able to withdraw money when trading here.
I've been working with exchanges for so long, but I have never seen as comfortable as Bcnex. When there were so many issues with exchange, they went to the holiday break. While people have been waiting for the approval of withdraw for 1 week and there is a problem logging in to the site, where does this comfort come from? It's like they're the only exchange on the market and everyone has to work with them.