Is there a possibility that you have a 2-FA and forgot about it?
I'm not necessarily a fan of this website but I don't think would scam you by preventing you from accessing your account.
You can always post your complain in their main thread:
https://bitcointalk.org/index.php?topic=319540Perhaps either one of the two support people there or even someone from the community can help solve your problem.
i don't have 2fa activated
They have been in business a long time and might not need to steal since their odds are very poor.
You should not base your judgment only on the duration of the site. I knew freebitco.in since the beginning
of there journey and they are really a legit faucet provider with a small-time casino feature. But that is not enough
to give them a vouch since they are focused more on the casino side of there business which is far different when I know the site.
In relation to OP subject matter. If he can use the forget password feature then it means that the account is still in the website database and possible to recover. Do you check your spam email? If it's not there then you can contact the website support if it is available.
the email not come even on spam folder. i message TheQuin
https://bitcointalk.org/index.php?action=profile;u=143168 i wait again for his reply but still i don't get why they block my accounts