I read on the telegram that they are currently on vacation, but still do the withdrawal service manually. yeah, but after seeing their transaction, it seems like they did it very slowly, even yesterday they only did 1 transaction, and guess what, how many people did the transaction in 1 day? 
yeah, this is really unprofessional
yeah, this is really unprofessional
Hope that they can settle the problem they incurred, it's always important that they should protect their users before they will go into a vacation, if they don't plan to scam then they should settle the withdrawal problem before anything else.