Thanks for sharing that email, I just checked my email & spam folder , and I have not received a similar email yet.
I kinda smelled something like that was happening, I wish they would have told me day they took my s9s down what was going on.
I guess Ill wait until they contact me to figure out how I am going to get my miners back. I just hate the lack of communication. Since I dont have next gen miners I guess they just dont care to reply to emails, phone or voicemails. Ill keep you guys posted.