They replied to me.....
"Refund will only be processed in USD.
In order to process your refund we would need for you to provide us with the details as listed below. "
you can use the $10,000 to buy bitcoin from bitsimple or some trustworthy place.
Seriously. Take your $10k and buy youself a crack whore for the night and make her do everything you can think of. You'll feel very very relieved the next day and never regret it for a minute. A crack whore can give you a better return for your money then the bitcoin industry.