They replied to me.....
"Refund will only be processed in USD.
In order to process your refund we would need for you to provide us with the details as listed below. "
I got the same reply, then after i sent my bank info i got this:
"Your orders xxxxx and xxxxx have been cancelled and will be refunded shortly.
Could you please also provide us with bitcoin wallet, as the other two orders might be refunded in BTC."
Those "other two orders" are orders paid in BTC, rest in fiat. I cross my fingers for BTC refund as it only "might" be refunded in BTC whatever that means.
Knc is mining your refund right now. The "might" part is to account for variance.