I'll see what I can put together. I would like to clear the decision to publish the correspondence with the developers. I don't know that there will be email headers, though, because he communicated solely via Freshdesk. I can tell you now that the email address he used is niggalipstick@hmamail.com.

About the issues earlier. There was no DDOS--there's some issue with the database where it decides to refuse loads of connections. This causes everything to run glacially slow. I believe I have isolated what triggers the issue, but I still haven't figured out why the issue is occurring.

After I fixed the issue (it's easy to fix in the short-term, just a database restart), I forgot to restart the trading daemon. I wrote a script that watches the process and restarts it if it goes down, so that won't happen again.