Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange Now Open with USD, EUR, BTC, LTC, XRP, NMC, XDG
by
Dargo
on 26/02/2014, 07:44:03 UTC
Update on the Fidor situation: The delay will be another business day at least. Hopefully transactions will resume tomorrow, but it could take longer. We realize that the timing couldn't be worse on this with Gox situation, but Fidor is just upgrading their API for our interface with them and there's no risk to anyone's money.  

Also, just to clarify...

What does this mean for deposits sent 4-6 days ago? Another two day delay from here?

Or does "transactions will resume" mean that nothing will be processed at all until the API is fixed?

Our connection to Fidor is down until the API is fixed. This means that incoming deposits arrive in our Fidor bank account but can't be sent to our system in order to be credited to your kraken account. And it means that withdrawals requests sit in your kraken account and can't be sent to Fidor for processing. So a deposit sent 4-6 days ago is sitting in our bank account, and as soon as the connection is back up, we can start processing deposits again and crediting them to user accounts. There will obviously be a backlog of deposits and withdrawals. We'll get them all processed as quickly as possible once the connection is back up, but it will take a while to work through the backlog. This may mean a 2-3 day delay for everyone, assuming the connection is back up tomorrow.