Better contact bitmain to clear your situation of whether it's just a delayed shipment or you'll be getting a refund like the user below, and if that's the case for everyone, we can assume that bitmain still hasn't resumed to their normal operations yet.
I bought couple of miners on 31 of Jan and they still didn't ship out so I contacted bitmain and they said
"due to the influence the coronavirus, we will handle the refund after 2.10, please wait patiently, thanks."
so did they stopped shipping or what ?
does anyone else have their miners shipped this week?