Hi gr8gambler,
We appreciate your effort for reaching our thread and other forums to raise your issue.
But as a broker/agent we have the rules in place and we will stick to it and continue to implement our company policies.
As per comprehensive analysis on your account/s activities, it was deemed that you have created multiple profiles with
us which violates our company policies and terms of use. We strongly suggest you to read the Terms and Conditions prior
or confirming your registration so possible conflicts and misconception can be avoided moving forward.
Also, as we promote fairness to all our customers, we opted to refund your deposit amount back to your Bitcoin account
as that is the next best thing that we can do regarding this "particular concern" wherein this extra mile could not be guaranteed
in other brokers and even bookmakers.
For potential customers and members of our site. We recommend you to abide our general terms and conditions
so we would have a smooth betting experience and nothing should be worried about.
Thank you and Have a good day.