I dont understand all this crying here. Im personally happy knowing that they work in compliance with the law. It gives me the confidence that my funds are safe.
I use Spectrocoin for several years without any issue, and everything has always worked smoothly. Beside that, their live chat support has always helped me instantly. When i was asked for additional documents and they were rejected, they always specified the reason and, after simply following the requirements, my account was verified.
Maybe you could simply do the same?