The situation has been resolved. What is the problem?
The problem isn't the situation or it being solved. The problem is pussies not having the balls to make a post without hiding.
I have no problem telling you you're an asshole from my account. You have no problem telling me what you feel either. That's how it should be handled everytime. Whether we like or dislike each other, respect the person and the forum enough to say your thoughts or feelings without fear of retribution.
Ideally this should happen in an ideal world but reality is different sometimes. If money was not involved in this forum, then they would have argued with the main account.
Now a person with Sr/Hero account complain to you or any other manager, even though you are fair and wouldn't mind, other managers may not think the same way. The least which they can do is to put them on the ignore list and wouldn't accept them in future campaigns and no one will know that.
Secondly, they are afraid from account being tagged, not by the person they complain but maybe by the DT friends of that manager. Even though all this may not happen but sometimes the fear is enough to take this step by using newbies accounts.
You would agree that everything is not fair here, so no one takes the risk to expose their clean account but yes you will see the troll from the -ve trusted Sr/Hero accounts because they are useless accounts (can't make money).