We hired a 3rd party to fill up our Whitepaper because english isn't our native launguage. We have notified their company and we are awaiting a formal apology, we got scammed

That's pretty lame excuse, and we heard them all. But let's say for a minute that I believe you.
If English isn't your native language, you could write whitepaper in your native language, and then translate to English, instead outsourcing something as crucial as whitepaper is to someone else. Very irresponsible.
To me, and i hope for everyone else, that is a clear sign to stay away from this project as far away as possible, as if you can't do basic things like writing your own whitepaper , how can investors be sure that you will manage their money properly?