I, for one, would like an explanation for the extremely large 'service fee.'  1 BTC?  

Also, I'd like some explanation of the Havelock backup procedure.  Burnside said that BTCT emailed friedcat every 12 hours, the email address and a BTC address of every Asicminer shareholder.

Something like that would be very comforting.  The community is butt-sore!