HA!HA!HA!HA!

Good luck with that....
They are closing down operations.

https://tradesatoshi.com/News/476/Tradesatoshi-Is-Closing-Down


Just go through the unlock procedures. I did it last night, just confirm your details that are on file and hey presto-chango! the account is unlocked

I just needed to dust a few 0.0000001's of crap-coins that have been hanging around in my wallet for years.