They rarely, if ever, respond to their "support" address. It's fine for a while and then suddenly for no given reason they stop paying. Some who are still getting paid seem to think that so long as they are getting paid it's not a scam, regardless of the obviously large number of people who have been screwed over by them.

It's like me going into a court where a burglar is being charged and telling the judge well he hasn't burgled my house so you should dismiss the case!

Sheesh!