Im trying to get my account back through the new method. Already sent the signatures that they requested via email. I still have all of the addresses I used with my account so I can sign all of them. My question is, I was asked to click on a link, it says:
"OK, your current IP was recorded and will be used as part of verification."
But I clicked while using Tor, so the IP changes all the time. Is there a problem with that? even my real IP changes all the time as it's dynamic. Anyway, I haven't been explained what this link is for. Im just hoping the signed BTC addresses are enough to recover the address, if that isn't enough to get an account back then I wonder who is getting their hacked accounts back.
The IP address will be used to make comparisons with your IP address logs just before the account was hacked. The IP addresses don't have to be exactly the same but it could give a clue about the difference in your location and the hacker's IP location which can help the recovery team decide on whether to start off with the process of recovery or not.
If necessary, i think you should send them another message explaining that you visited the IP verification link using Tor so that you can retry the step.