I just checked out the website, I looked for a bit of information but only found this:

"KawBet is a cryptocurrency-based fully licensed casino & sports betting company that provides lightning-fast deposits and withdrawals secured by blockchain anonymously and effortlessly."

You say that you are a "fully licences casino and sports betting company" but it doesn't say who you are licensed by.

Who are you licensed and regulated by?

If a player has a dispute or complaint with you firm which isn't able to be resolved to their satisfaction, who are the regulators or licencors that they can take the matter up with next?