Hi,

I am a subscriber and its a great service, but its pretty difficult to ask questions or get a response from you.

There is no email on the site.

There is a contact page, but (on my pc anyway) the recapacha does not display properly so it is not possible to submit anything to the page.

Not only that but the page forces silly choices like "I have paid but my account doesn't work" - its much better just to let people explain!

Apart from reporting the recacha problem above I have 2 questions.

1) I just brought a 3 month subscription. Before I paid I had 2 days left of my old subscription.
Now after paying it says 2 months, 29 days, 22 hours 50 min, it should say 3 Months 2 days etc, you should add on the old time remaining!

If you don't do this you encorage everyone to renew at the last moment, then people will quite rightly complain of a gap in the service!

2) I notice the history and trades are generally accurate, but there are some exceptions. I think I succeeded in posting this to you before. The symptom is that
some signals show no change in price after the buy signal for several hours and are then sold with minimal change in price (which comes out as a small loss or gain) but in fact the coin price appears disconnected from reality and the price has dropped resulting in a substantial loss. This only occurs on a few coins. These substantial losses

Please keep up the good service!