Regarding on being anonymous when using Bitcoin in this online store. Do you mean that only the shipper should know you adress? Please explain more in depth.
I think what he meant was the customers only have to provide the shipping address basically skipping the KYC on registration if that's the regular procedure with online stores in general.
Back to the main question, for me one of the important things to is also the support since some people complain right away if they dont get a response after a day.