One thing I noticed on Stake.com is that they are not giving tutorials or manuals, explaining to new users how their games work. So, if you are new to say Sports betting, you will not know what to do. I approached their support staff and they acknowledged that and said that they are willing to teach new people how to use the different games, if they get stuck.

I think that takes away support from people who actually have game based problems and a quick tutorial on each game would not take a lot of time to implement. What do you guys think.... should they create tutorials for every game for the newbies?