Hello,
I followed all your rules, I've read everything before trying to mix my coins.
I deposited BTC to the requested address that showed up on the mixing page. I see the coins have been moved to another BTC address but so far I haven't received any coins. When I check with the code it still says "Mixing Status Waiting For Funds". It's been almost 3 days and still not a single BTC I have received. Yes, the address is correct and everything. I can put as much proof as needed.
These chaps have been very shady from day 1 and the movie script they are playing looks familiar to the Smartmixer exit scam. I would advise you to open up a scam accusation right away. I hope you didn't send them lots of Bitcoins.
Only use bitcoinmixers which have been operating for a long time and avoid such shady controversial services