I got a problem with this website. Here is details. I have made my first deposit but i did not recieved my first deposit bonus. I supposed that it was automated but didnt recieve. Then i played and i lost my whole balance. Then i checked website and realized that i should e mail you. Now i send this bonus request to you. My ticket number 30015

After sent email and created support ticket, I realized that they have the worst customer service. Even though they claim to solve tickets usually in 15 minutes, i could not get a reply 15 hours yet. Whats more live chat just copy paste same message and do nothing to help me instead they forward this issue to support Department.