Thanks, but I already read the terms. Have I missed something?

My friend has coinbase account, he hasn't uploaded any id, passport, he hasn't activated 2 auth verification. His coinbase name is a nickname. But his account is working.

I uploaded my passport and my id too. Coinbase also approved them. But still, my account is restricted and I don't know why. They haven't sent me an email when they were restricting my account. They don't respond to my questions. 

And I am not an alone. If you search it on Google, you can see that there are a lot of users like me.