The staff here is not going to remove complaints about your services for you. whether they are "fake" or legit. If you wish to have service threads that are free of complaining customers, you have the option to create self-moderated threads. Then you can delete whatever "spam" you want.
I suppose that you can also make a rule on your threads that all complaints should not be posted on your thread, but in the scam accusations board, pms or elsewhere. However, the staff may still not help you enforce your rules.