Quote from: Bitcasino.io Support on March 19, 2020, 02:56:21 PM

Hello guys!

Quote from: Lucky7btc on March 18, 2020, 09:57:39 PM

I tried to give this place another chance. But your loyalty program just plain sucks. I win $1.32 on Free Spins going up 5 or 6 levels. You guys should bring back bonuses. I am done until this place changes...

Lucky7btc: Loyalty Club rewards users according to their gameplay. Of course in time if the level rises, the benefits will increase and there's also cash rebate available. All rewards are real cash and wager free at the end. As explained previously, Loyalty Club does give you as a player more benefit than the weekly account reviews that were done in our live chat before on top of other on-site campaigns.

Quote from: Trayber on March 19, 2020, 06:15:48 AM

I know the free spins are hardly worth it even you get up several levels.

Yet I was watching a twitch streamer promoting bitcasino and they are giving him 300% deposit bonuses. How about taking care of the loyal players that have played at your casino for years not some shady streamer. F'in ridiculous.

Trayber: The bonuses offered to affiliate streamers are for purely promotional purposes. We hope you understand that in order for our brand and community to grow, we need to take part in these activations as a business. As explained to Lucky7btc, we created the Loyalty Club to offer players more benefit based on their loyal support.

Cheers,
Karl
Bitcasino.io

Bring back bonuses with decent wagering requirements and comp points. That's all you need to do in order to grow. You are losing players like myself because of your retarded loyalty program. Whoever came up with this idea needs to be fired.