All the people want at this point is a little communication and something to put their faith back into.  Radio silence is a little disturbing to those that have significant monetary value still on site.  For a site that runs exclusively on customer goodwill towards the site (ie they could choose to bet where they feel the most comfortable at) this seems like a peculiar line to take.  If we can all take the time to post a comment here on the forum I would respecfully ask the management at bitbook do the same.