I also paid with Skrill. How did you initiate a refund???
Login and look for Contact Us on the bottom part.
I would pull the phone number and call them.
I did earlier that they already sent me an email that it was passed to a higher department.
I also did inform them that they need to flag that whole account as it is a scammer.
Beyond that I am still working on tracking the perpetrator down. (Yes, even if I get my Skrill $ back)
We have good info on where he is located and just waiting on legal system to catch up.