Hi,

as we've received the following inquiry quite often during the recent time of the corona pandemic, we want to answer it here publicly for all of you.

Yes, we are continuing our work to keep everything running as usual. The self-maintaining infrastructure we have built up helps us a lot in this situation.
The user count has risen again, but also the number of support requests is higher than usual.
Not due to problems, but due to the uncertainty if everything is alright with the service.
The answer: yes, it is!
Our support team is working and available for you also during the current COVID-19 crisis, just as you are used to it.
If you have any issue or request, just contact us and we will look into it.

We hope that all of you will emerge unscathed from the crisis and you can make the best out of the current situation.

Protect yourself and stay healthy!

~ Casy ~