my own server.  It's not my email service, support finally contacted me yesterday and approved my email manually.  I checked all spam and associated filters, but I never got the email from the system.  Several others have reported similar experiences.

I'm disappointed, because I wanted to increase my holdings, and I already own what I want on Havelock. So, because of this glitch, they missed out on selling 10K more shares, and I missed out on making a decent chunk of coin.