On April 1, I created a request to pay 0.0324 Btc. The next day, I didn't find this request in the payment history, it just doesn't exist - http://joxi.ru/V2V5Je6tKWnl5m, but there is a game history where the winning bid for this amount is visible.

The support team also told me to expect a payment, which will be made as soon as possible. But it has already been 4 days and my application for payment has not yet been completed.

I hope that the situation will be resolved soon