Bitstarz reputation here is not that good, why you end up using that site?
Because he is a newbie, and maybe he only got a idea about this forum when he was scam. This is a lesson learned for everyone who tries to gamble in crypto especially with big funds at risk, they need to investigate the site first and make sure to read the feedback of the site, you can use bitcointak, is a very good site as lots of members here are helping t to help people get rid of scams.