Its different time/match
support explained it to you
Are you a spokesperson with nitrogensports ?
A match that starts at 2:30, 2:29 of my coupon playing time is not confirmed. and e-sports. The match I played was 5:30, according to my time. and 3-1 resulted.
then why not post on their ANN thread if you want a spokesperson or a representative of the gambling site to respond to you. link(