He has returned the money to the support team and that will return it to whoever deserves it "after verifying whether the claim is reasonable or not."
you can find it here ----> https://bitcointalk.org/index.php?topic=581411.msg9791998#msg9791998

In conclusion, if he had not returned the amount, customers would have lost their money, so do not trust any web wallets, especially those with poor programming, not updated periodically, and the inactive support team.