Haven't you check the legitimacy of that site before you played?as you are claiming to be long time gambler since experience is the most important thing to this?
we have seen many Sites from the past that has issues and being denied by players?
i hate to say this but you are careless in this matter so expect this to happen.
Hope this will never to you again as your gambling habit will continue without accepting this claims of yours.
Well i thought i had checked the casino out, it was the top rated and trusted casino on the askgamblers website, and askgamblers did have high review on trustpilot as well, but that site is a scam site as well