We are an honest company. We are looking into your request. Spamming the forum does not help. Please be patient.
It's so easy to tell that you are honest while there are existing issues showing and best to resolve it one by one since im sure many people looking at your thread now and show those what you mean honesty, and expect its hard to earn for now since many people are doubting for your credibility so act now so that people will find you worthy.