First of all, we would like to apologize for the inconvenience caused to this trader.
Unfortunately, representatives of Europol and the Romanian police really turned to us as part of the crypto fraud investigation, in which three traders of our exchange are involved.
We believe that this trader doesn't really have anything to do with this, but we are forced to comply with the requirements of the police and suspend the withdrawal of funds from this account.
We are completely on the side of the trader and give technical explanations and comments in the field of cryptocurrencies and the fact that legitimate transactions can be mixed with criminal transactions.
We hope that this incident will be settled soon.
Thank you.